Your questions, answered.
Is the site visit free?
The site visit is free. Share your Alanya location and requirements to arrange an appointment.
Can I measure the curtains myself?
Approximate measurements help with an initial discussion. We recommend verifying final order measurements on site.
Do you offer sheers, drapes, pole-mounted and crossover curtains?
Yes. We offer a range of sheer and drape options, including pole-mounted and crossover designs. Visit our stores for current fabrics and colours.
What is the difference between roller, zebra and Venetian blinds?
Roller blinds roll up as a single panel. Zebra blinds adjust light with sheer and opaque stripes. Venetian blinds change the direction of light through tilting slats. The right system depends on the window and how the room is used.
Do you offer wooden blinds and Plicell options?
We can assess wooden and other Venetian blinds, Plicell and pleated options for your particular space.
Can motorised curtains connect to my smart home?
Integration can be considered with suitable motors and controls. Compatibility cannot be promised before checking the protocol, electrical infrastructure and curtain type.
Do you work with hotels and businesses?
Yes. We provide product selection, site visits and installation support for hotel rooms, lobbies, communal areas, offices, restaurants and other businesses.
Do you install wallpaper?
Yes. Alongside product selection, we assess surface suitability, measurements, pattern repeat and installation details.
Are the fabrics easy to clean?
This varies by product. Please check the care instructions and technical information for the fabric you choose.
How does a photo consultation request work?
Enter your details and add photos from your camera or gallery. Once saved, use the WhatsApp button to send the request link to our team. Photos are optional.
Can I get maintenance and repair support?
Yes. Requests are assessed according to the product model, condition and availability of spare parts.
Where can I see Mikasa Moor products?
Discover Mikasa Moor home accessories and decoration at our Oba store. Contact us beforehand for current availability.
How long do delivery and installation take?
Timing depends on product selection, stock and project scope. Scheduling follows the site visit and product approval.
Can I buy or pay online?
This website is for consultations, product information and contact. Prices, selection and payment details are discussed with the store team.